“I can't express how wonderful it is to be in our new home. Although there are boxes and junk everywhere, seemingly without an end in sight, I still enjoy being in our new space, and noticing the views from different parts of the house. And now we don't need to look outside to enjoy the view, the views inside are wonderful! And functioning in the kitchen and having useful places to put everything is like heaven!
I want to thank everyone for all doing your part to make this such a great home. The layout flows nicely for our family, and the finish work looks great. And the fact that Baypoint is still around trying to finish up the last details as fast as they can is a nice testament to your dedication to happy customers. It makes my girls happy to see Bill around once in a while!
Problems crop up, but the key is how they are resolved. I feel that our interests as the homeowners were the highest priority for everyone, and concerns were resolved equitably. Michael and Chris, after the designing was done, you were wonderful advisors, problem solvers and resources.
The weekly meetings are a fabulous idea, especially with Jessica's willing attention to detail, good taste, and helpfulness in chasing out loose ends. You know that commercial where they say something like, "I feel like I'm their only customer?" That's what it's like working with Jessica - I feel like she's working on my home 24/7, and she even answer her cellphone at home when I call after 8pm to leave her a message! If Jessica was on the case, I could relax and count on the fact that whatever it was would get taken care of the way I wanted. (That truly is worth millions, with or without a newborn!), and I have not heard of many people with the same experience with their builders. The same applies to Lesley who has created such a beautiful, tasteful, homey, happy house. And so have you all!”
— Andrea Stiller
“We hired BayPoint Builders for a variety of reasons. One of the main reasons was the depth of experience they offer. Everyone we worked with had years of experience and offered us a wealth of knowledge.
Every single aspect of our renovation/addition met and clearly exceeded our expectations and goals. Working with a historic home poses many limitations. PayPoint embraced our project and offered many creative solutions to bring an 1872 house into the 21st century without compromising any of its charm and character. Every BayPoint employee and all the subcontractors were very professional and easy to work with. Our renovation was managed extremely well and was done on time and within budget. We cannot say enough about the quality of work done by BayPoint Builders!
— Anne Marvan
“Although we have been living in our beautiful Brookline townhouse since last August, I am only now finding the time to write you to express our grateful thanks for the outstanding work of BayPoint Builders. Carolyn and I appreciate every day the pleasures of living in a house which so closely matches our needs and wants, and we also continue to remark on the well-managed construction process. From the first meeting when we were searching for a builder to the final handshake at the end of the project, we have felt that BayPoint has been attentive to our interests and wishes. We are particular grateful to you and Wayne MacLean for your personal commitment to the success of our project.
As with all renovation construction projects, ours had a few surprises along the way. The new design of the stairway, for example, created some engineering challenges, as did our wish to have three heating zones. In each case, BayPoint worked with us and our architects to find solutions that were feasible and cost-effective. We never felt that we had to give up design elements that were important to us, and, in fact, we were able to incorporate many good ideas that you and Wayne suggested.
In the months since we moved, we have felt that our project is still important to BayPoint and that you have been attentive to our requests and have resolved the minor issues that have come up as we learned how to 'work' our new house. Our architect advised that working with BayPoint would be comfortable and that the work would be top-notch. He was right and we thank BayPoint for being such a great partner in a project that is so important to us.”
— Georges Peter, MD, and Carolyn Peter
“It may be that you've been dreaming and saving and ripping out magazine pages for years. It may be that this is the culmination of hard work which turned to success, or it may be just because you need more space. Whatever the reason you're building or renovating, one thing is clear. It should be one of the best experiences of your life.
At BayPoint Builders there are no surprises, no problems, no hidden costs. Their rigorous pre-construction phase uncovers unanticipated issues before they ever become problems. That means they keep you informed of everything in real time. BayPoint manages a project diligently, so you don't have to.
All of which means, building or renovating can be what it should be.
Fun.”
— Boston Design Guide